Privacy policy

Braine Agency (“Braine,” “we,” “us,” or “our”) operates braine.agency and provides web, mobile, and AI integration services to agencies and businesses. This Privacy Policy describes how we handle personal information when you visit our website, contact us, subscribe to communications, or engage our services.

Information we collect

We may collect the following types of information:

• Contact details — name, email address, company name, phone number, and any message you send through our contact forms or email.
• Usage data — pages visited, referral source, device type, browser, and approximate location derived from IP address via analytics tools.
• Communications — records of emails, meeting notes, and support correspondence related to projects or inquiries.
• Marketing preferences — whether you subscribed to our newsletter and your email preference settings.

How we use your information

We use personal information to:

• Respond to inquiries and provide requested services
• Schedule meetings and manage client relationships
• Send service-related updates and, with consent, marketing communications
• Improve our website, content, and user experience through analytics
• Comply with legal obligations and protect our legitimate business interests

Cookies and analytics

Our website may use cookies and similar technologies to remember preferences and understand how visitors use the site. We may use analytics services (such as Google Analytics) to measure traffic and engagement. You can control cookies through your browser settings.

Email communications

If you subscribe to our emails, we process your email address to send newsletters, product updates, or project-related messages. Every marketing email includes an unsubscribe link. You can also manage preferences via our email preference center.

How we share information

We do not sell your personal information. We may share data with trusted service providers who assist us — such as hosting, email delivery, analytics, scheduling, and CRM tools — under contracts that require them to protect your data. We may also disclose information if required by law or to protect our rights and users.

Data retention

We retain personal information only as long as needed for the purposes described above, including to satisfy legal, accounting, or reporting requirements. Contact records related to active or prospective client work may be kept for several years.

Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object to certain processing or withdraw consent. To exercise these rights, contact us at support@braine.agency.

International transfers

Braine works with clients globally. Your information may be processed in countries other than your own. We take reasonable steps to ensure appropriate safeguards when data is transferred internationally.

Children's privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when changes were last made. Continued use of our website after updates constitutes acceptance of the revised policy.

Contact us

Questions about this Privacy Policy? Email support@braine.agency or visit our Support page.